When do I get what I bought?
As soon as Tebex tells us the payment went through, usually within a minute. If you're on the server you'll get a message in game, and if you're offline you'll get it next time you join. Unbans work straight away, so you can join right after paying.
How do I log in?
With Discord, through the BloomLA dashboard: the same login for both. Use the Discord account you play with, so we know which BloomLA account it's for. We never see your password.
Which unban do I need?
Log in and the store tells you. Bans for cheating, mod menus or from the anticheat need the Cheater unban, and every other ban can be lifted with the Server unban. Discord bans are separate.
What does the noclip tag do?
You get a chat tag, and the noclip tool for as long as you own it. The server rules about using noclip still apply.
Who takes the payment?
Tebex, FiveM's official store partner. Your card details go to them, not to us. Questions about a payment go to Tebex support, and anything else to our Discord.
What if I get refunded or charge it back?
Whatever you bought is taken back. A lifted ban comes back as it was, and a tag is removed.